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FAQ

Since our products are all made to order, we’ve determined a 5-7 working days for the production time. You will get the tracking of your order as soon as it leaves our workshop. Otherwise, please, don’t hesitate to reach us out so we can help you further at hola@lamaleathergoods.com

You have 30 days since the delivery of your order to request for any exchange or return.

Exchanges & Returns will only be accepted if the product looks like it did when it was shipped. If the order arrived damaged, the return shipment is on us. If you’ve just had a change of heart, you’ll have to pay for it.

All our products are made from Italian vegetable-tanned leather & high quality brass or bronze hardware.

Read our care guide here.

New, the leather looks mat & has a light texture. With use the leather will patina, becoming smoother, slightly darker & glossier with the oils.

All our products are made to order, so we’re able to make some modifications when it comes to colours, dimensions, or some add-ons. Just write to us with your request at hola@lamaleathergoods 

Glossary

All the operations involved in transforming an animal skin into leather.

Chrome-based tanning, is the most used technique for producing leather since is cheaper and faster. Within a few days you can produce soft and uniform leather. Before being dyed and painted, the raw aspect is pale blue in colour and has a strong chemical odour that often remains in the final product.

The use of chromium salts is harmful to human health and the environment. It is a carcinogenic, persistent and indestructible chemical. Although publicly recognised for these significant drawbacks, it remains the most widely used method in the fashion industry in the top 5 of the world’s worst toxic pollution problems.

Vegetable tanned leather is made with an ancient tanning technique that uses from vegetable materials such as bark, wood, leaves and fruit, which don’t pollute the environment or sicken those who are exposed to it.

Since the natural surface of this kind of leather cannot hide marks or scars, a beautiful skin means the cow must’ve had a peaceful life outdoors.

Chrome-based tanning, the popular alternative to this technique is cheaper and faster to produce, is in the top 5 of the world’s worst toxic pollution problems.

[ Leather is a by-products of the meat industry, no animals were killed for their skin ]

 

Brass is a gold or silver-coloured, non-ferrous alloy, mainly composed of copper and zinc.

Brass is a malleable alloy known since prehistoric times. This is probably because it was already known at that time that it could be worked both hot and cold and was easy to work, to cast, to stamp, etc.

Metal piece pressed by pressure and linking two elements in leather or metal in order to join them solidly together.

Appearance of a leather or leather shade that has aged. A remarkable and sought-after ageing quality, such as the “caramelisation” of the colour, or darkening/shining effect, a unique mark acquired through use and sunlight.

Applying a combination of water, oils, waxes, and friction with a bit of canvas or wood to the end of a piece of leather. Creates a finished edge.

Tool used to remove the sharp edge from the edge of the leather.

Thin the leather with a trimming knife in order to reduce its thickness on part or all of a piece of leather.

Considered to be the highest quality leather, full grain leather is leather that has retained its upper surface intact. This is the area of the hide with the highest fibre density. They make it highly resistant, soft and pleasant to the touch. Over time, full grain leather will be more pleasant to the touch and will have a more even patina.

Waste” part of a leather corresponding to the inner side of the leather when slitting it. This is less beautiful and of lower quality than the grain part of the leather. Can also be transformed into suede.